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Residential Fact Sheet (October 6, 2023)
Rate Order (September 6, 2023)

Customer Service Forms & Documents

Customer Service Agreement
Customer Service Inspection Form

Consumer Confidence Reports

Water Conservation

The Angelina County Fresh Water Supply District #1 (The District) promotes efficient water use and the effective management of water resources.

Report a Water Leak at Angelina County Freshwater Supply District No. 1

Contact the Angelina and Neches River Authority at (936) 632-7795 during normal business hours or the Answering Service at (877) 420-9075 after hours.

Mandatory Water Restrictions for Angelina County Freshwater Supply District No. 1

The District encourages voluntary water conservation. If mandatory water restrictions are in effect, they will be posted via The District's Public Notices webpage.

Residential Information for Angelina County Freshwater Supply District No. 1

U.S. Drought Monitor

To view current regional drought conditions or drought conditions for Texas, click on the following link http://droughtmonitor.unl.edu/monitor.html

Water Leaks

To check for a water leak, make sure that no water is running inside (washing machines, dishwashers, etc. are off) or outside (water sprinklers, etc. are off). Go outside in your front yard and locate your water meter. Typically it will be on the edge of your property in a black box with a blue lid. There may be one or two meters inside. If there are two meters, one is your meter and the other is your neighbors. Yours is the meter closest to your property. Open the meter lid, look at the meter, which is similar to a car odometer. If the red, orange, or black triangle moves during this time, then water is going through the meter. This means that something is using water on your property.

Look for signs of a leak (wet spots, puddles of water, etc.) on the ground between the meter box and your house.
You may call the Angelina and Neches River Authority at (936) 632-7795 to request a leak check on your meter.
If the leak is on the customer line (ex: customer water line located from the meter box to the house), then you will need to call a plumber to locate the leak and repair it.

Additional Water Conservation Resources

Additional information on water conservation can be found at the following links:

Drought Contingency Plan

Request for Comments for the Preparation of the Angelina Co. Fresh Water Supply District No. 1 Drought Contingency Plan

The Angelina County Fresh Water Supply District No. 1 (the District) is requesting comments on the District’s Drought Contingency Plan (the Plan). This request for comments is to provide the opportunity for the public to provide input into the preparation of the Plan. The District is directed to provide public involvement in the preparation of the Plan in 30 Texas Administrative Code Section 288.20. The comment period closes at 5:00 p.m. on August 16, 2013.

The goal of the Plan is to balance the competing needs for water and minimize the adverse effects of water shortages during periods of drought and other emergency water shortages. This Plan addresses the steps to be taken by the District or its designee, Angelina and Neches River Authority (ANRA), when drought conditions occur and when it appears the existing water supply may not be sufficient to meet all of the existing needs without some type of restrictions.

The District and its designee will review and consider comments during the development and finalization of the Plan. Written responses to these comments will not be provided. Any revisions to the Plan, whether resulting from these comments or not, will be subject to the District’s Board of Supervisors review and approval. The Plan will be considered for formal adoption, by Resolution, at the next scheduled District Board of Supervisors meeting. The date and time of the meeting is to be determined. Public notification of the meeting and the meeting agenda will be provided.

Comments on the Plan may be submitted to Operations Division Manager, Angelina and Neches River Authority, 2901 N John Redditt Dr, Lufkin, Texas 75904, or faxed to (936) 632-2564. Electronic comments may be submitted via e-mail to info@anra.org. File size restrictions may apply to comments submitted via e-mail. All comments should reference the District Plan.

A downloadable copy of the draft Plan is available here: Draft ACF Drought Contingency Plan

A hard copy of the Plan is available for review at the District’s and ANRA’s business office.

Water & Sewer Services